IT / Telecom Project Manager

  • CDI
  • Dakar
  • Publié il y a 1 mois

BKS Africa is seeking for an IT/TELECOM Project Manager for one of his clients in Dakar

Mission

As an  IT/TELECOM Project Manager, you will be part of the PM Office team. You will be

  • responsible for following and managing project in LATAM and EMEA areas
  • coordinating teams and resources to achieve Project deliveries within
    • Time,
    • Quality
    • Budget
    • and Support your customers for any request or requirement they may have.
  • You will also be expected to bring in and share your expertise in Account lifecycle, providing best satisfaction to your assigned accounts.
  • take part of on-boarding process of enterprises on our Saas solution, acting as Customer Success Manager.
  • The role involves some travelling abroad in order to meet with telecom operators and to fully understand their expectations and specific context.

Responsabilities : 

  • Full project life cycle ownership: successful project delivery which includes full implementation from kick off to deployment for one major or several minor initiatives simultaneously
  • Assisting in dispute, negotiation, arbitration or litigation, as needed
  • Develop and manage all aspects of project and program engagement from planning, procurements, communications, resources, budget, cost control, change, risks and issues
  • Establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
  • Identifying and developing trusted adviser relationship with project and program stakeholders and sponsors
  • Collecting and sharing business trends as well as customer requirements to support business growth
  • Managing all aspects of multiple accounts, with a role pivot in defining strategic objectives for your accounts, and reaching them
  • Ensuring proper reporting to the management: weekly reports, detailed trip reports, and other necessary communication with the team

Profile 

  • at least 5 years of experience in project management
  • PMP certification can be an asset
  • Experience in Managing Telecom Product
  • Good Technical Understanding of a Telecom and GSM Network
  • Technical Background
    • IP Network knowledge: read an architecture document, guide or perform analysis
    • Basic knowledge of different protocols: SMPP / SOAP / REST …
    • Basic Linux skills

PERSONAL SKILLS :

  • Fluent in English & French
  • Excellent Customer Relationship and communication skills
  • Proactively identifies solutions for customers
  • Efficiency, Self-starting
  • Ability to be autonomous and work with a remote team.
  • Comfortable being part of a team and working with several stakeholders to achieve common goals
  • Cross-cultural communication, able to work effectively in an international and multicultural environment
  • Innovative thinking.
Aperçu de l'offre
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